Helen is a Customer Service Solution Specialist with over 10 years’ experience in customer service. She holds a bachelor’s degree in Mass communications from Bowen University and has attended several trainings and seminars in her field.She has unwavering commitment to delivering excellent customer service, with a proven ability to build productive relationships, resolve complex issues and win customer loyalty while ensuring customer satisfaction.Prior to joining VDT Communications, she has worked in the manufacturing, consulting, and telecommunication sectors.