Integration Management System Policy

IMS POLICY

The basic orientation of VDT Communications Limited is to be recognized for quality in the Deployment and Provision of Broadband Communication Network Services. While we focus on our vision “to be the provider of world class communication services for Innovative lifestyle” – We are committed to EXCELLENCE through our Integrated Management System Policy:

“We shall continually uplift our Service Quality in a safe and secure work environment, while delighting customers, improving profitability, and reducing wastages.

We shall continually improve the confidentiality, integrity, and availability of our information assets against internet, web, and network attacks.”

This shall be achieved through::
  1. Consideration of context of the organization and aligning the Integrated Management System with the strategic direction of VDT Communications Limited.
  2. Satisfying customers and applicable statutory and regulatory requirements.
  3. Management of organization, along with employee-established quality objectives and defined responsibilities for their fulfillment.
  4. Establishing, applying, maintaining and continual improvement of the Integrated Management System – ISO 9001:2015, ISO 20000-1-2018, ISO 27001:2022, ISO 27032:2023, and ISO 450001:2018

The company’s Integrated management objectives are:
  1. Quality: Uplift quality of service
  2. Value: Increase customer satisfaction through adherence to corporate values
  3. Capability: Improve our resources (people, technology, and infrastructure) in delivering customer centric solutions
  4. Cost: Improve service cost efficiency
  5. Productivity and resource utilization: Entrench business agility through faster delivery of new or changed services
  6. Risk and opportunities: Effectively manage business risk and explore resultant opportunities.
  7. Safety: Safety &environmental assessment of all business processes is vital. All injuries, occupationalillnesses & environmental incidents are preventable.
  8. Information Security Assurance: Ensure the Confidentiality, Integrity, and Availability of all information assets through the implementation of appropriate technical, administrative, and physical security controls.
  9. Cybersecurity Resilience: Strengthen the organization’s ability to prevent, detect, respond to, and recover from cyber threats by continuously assessing vulnerabilities, managing security incidents, and implementing proactive threat intelligence measures.

The assigned Management Representative is responsible for communicating the Integrated Management policy to all persons working for or on behalf of this organization and making it available to the public.