ABOUT VDT COMMINUCATIONS LIMITED
Technically, VDT’s Operations team operates 98 Points Of Presence (POP’s) across the country with 40 of them manned. Our location spread across all 36 state of Nigeria and the FCT. This ensures that we deliver premium result across Nigeria while at the same time maintain local presence and competence to provide prompt and almost at-the-touch-of-the-button services (surveys, to installations and maintenance/support) to our Customers. With constant training and knowledge of state of the art, frequently manufactured equipment, our Operations team, headed by seasoned Regional Managers are highly competent to constantly deliver on the ever changing technological environment.
Our Support Group provides the highest possible level of technical support expertise using the latest technology and tools. At the core of the technical support group is a knowledgeable, highly trained and motivated technical staff familiar with most recent industry standards and best operational practices. Our Technical Support personnel are thoroughly trained on the products supported to maintain equipment and systems at peak efficiency.
When problems occur, VDT Communications Limited is committed to do whatever it takes to get things back to normal operation in the shortest time possible.
Our technical support is ultimately monitored online from our head office in Falomo, Lagos and our customers also have online access to the performance reports on their links on a 24/7/365 basis.
VDT Communications Limited broadband data and internet solutions are fast, secure, and reliable for many critical applications including electronic commerce, E-mail, remote access, and convergent voice and data services
To be the most preferred broadband communication service provider in the country.
We operate a network of communication infrastructure that provides quality service to customer in a flexible, reliable and secured manner.
Our Quality Policy
We shall continually uplift our service quality in order to delight customers, improve profitability and reduce wastages.
- Being the best price performance, end-to-end Network in the country.
- Offer unique quality service.
- Build on our Strengths, Invest in our Staff and give value to our environment
VDT Communications Limited employs individuals who represent a range of knowledge covering the telecommunications industry. The team is competitive, dynamic, energized, flexible and committed to our customers across both the Optical and terrestrial networks.We deliver top quality service and products to our customers. VDT Communications Limited connotes a sense of trust and dependability that is the combination of our liaison with the major carriers-MTN, GLO and NITEL.
Here at VDT Communications Limited, we realise that customer demand and the drive for new revenue growth is changing the market. Customers want an increasingly diverse menu of services, delivered at a time and place convenient to them, paid for in a variety of ways: sometimes in advance, sometimes now, sometimes later; the choice they would expect when shopping for other products and services today.
This presents new challenges to network operators and requires change, often even additions to existing operational and business support systems. The old applications map is changing radically in Nigeria and a fresh approach is needed.
- Agility in all that we do.
- Research to help us anticipate customer business needs
- Domain expertise underpinning technical prowess
- Practical innovation that works in the field
We have brought our strengths to bear on these new challenges and have built a suite of capabilities based on a platform that can meet tomorrow’s requirements as well as today’s without further upheaval and investment.